Privacy Policy

Privacy Policy

Introduction

Welcome to http://mercedes-thermotronic-repair.dentrepair-talk.com (referred to as ‘Mercedes THERMOTRONIC repair’ or ‘we’). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and handling of information about you in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and the California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy applies to all aspects of our website, including but not limited to our online applications, services, and products. It is important to be aware that this policy does not extend to third-party platforms, applications, or services linked from our site, which have their own distinct privacy policies. We encourage you to review these policies carefully.

Processing Activities

This policy outlines our practices when:

  • You use any of our applications and services as an authorized user.
  • You visit any websites associated with this Privacy Statement.
  • You engage with us through communications, including emails, calls, or text messages.

Personal Data Collection

We collect various categories of personal data to provide and improve our services. This includes:

  • Account Information: Details related to your account creation and login, such as user names, email addresses, and passwords.
  • Payment Information: Transaction details required for processing payments, including cardholder information (but we do not store sensitive card data).
  • Financial Information: Data related to your financial status or transactions, which may be collected through integrated payment gateways.
  • Purchase Information: Records of products or services you have purchased from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs, used for analytics and personalization.
  • Location Data: Your geographic location data, which we may collect when you use our location-based services or when we need to deliver services tailored to your region.
  • Feedback: Comments, suggestions, and reviews you provide us, which help improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with us through these channels, including any content you share publicly.
  • Product Information: Details about the products you show interest in or purchase from us, such as browsing history and product preferences.

We collect this data through various means, including direct user input, automated technologies (like cookies), and third-party contributions.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your device that serve different functions:

  • Strictly Necessary: These ensure the basic functionality of our website, such as enabling you to log in or navigate through pages.
  • Preference: They remember settings or preferences you’ve chosen to personalize your experience.
  • Analytics: Cookies help us understand how users interact with our site, providing insights for improvement and personalization.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected or as required by law. Once the purpose is fulfilled, we securely delete or anonymize the data. This process helps ensure that your information remains safe and private.

Security Measures

Mercedes THERMOTRONIC repair implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of communications and data storage.
  • Engagement of secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to mitigate potential risks.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are designed for a general audience, and we comply with applicable laws to protect the privacy of younger users.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access, rectification (correction), or erasure (deletion) of your information.
  • Restriction or objection to the processing of your data in certain circumstances.
  • Data portability, allowing you to move or transfer your data easily.
  • The right not to be subject to automated decision-making processes (excluding exceptions).
  • Filing appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our privacy team using the information provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

Mercedes THERMOTRONIC repair reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding your data, please contact us:

We value your trust in our privacy practices and are committed to handling your personal data with integrity and transparency.